Frequently Asked Questions

Everything you need to know about shopping with ARNS Equipment.

What is the typical shipping timeframe for my order?

We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days domestically, while international shipping can take 7-14 business days depending on your location.

How do I ensure I choose the correct size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the most accurate fit.

What is your return and exchange policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. You can initiate a return or exchange through our online portal to receive a prepaid shipping label.

Are your materials sustainably sourced?

At ARNS Equipment, we prioritize quality and ethics. 80% of our current collection is crafted from organic cotton or recycled synthetic fibers, and we are working toward 100% sustainability by 2025.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

Can I track my order once it has been shipped?

Yes, once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.